Full service social media & creative agency in Charlotte, NC

Hello Media is a leading social media & content marketing company helping brands use social media to find, connect, and convert audiences into followers, clients, and customers.

WHAT WE DO

We don’t just create content to fill grids. We create to build brands.

We combine high-impact strategy with full-scale content creation, producing the kind of work that moves people and your bottom line.

Content Creation

From stunning product photography and scroll-stopping ad creatives to polished emails, graphics, and compelling copy, we take content creation off your plate. Every piece of content is designed to reflect your brand and drive real results.

WHAT WE MANAGE:

  • Monthly or Quarterly Shoots In-House or On Location

  • Shot list

  • Mood Board

  • Edited Gallery

  • Sourcing models & props as needed

Reels/TikTok Video Creation + Editing

Don’t ever edit or think about editing a reel again. Let an expert do it for you.

Social Media Advertising

  • We develop a clear and concise ad strategy for your business.

  • We target your exact demographic based on the platform's unique targeting capabilities beyond location, age, and interests. 

  • Professionally designed ads targeted to those interested in your business to increase your reach, engagement, and conversions.

  • Account monitoring and monthly reporting.

  • We constantly keep an eye on your campaigns so we can identify low-performing ads and optimize for the best results.

Social Media Management & Growth

We craft data-driven, creative plans that align with your goals, empowering your team to turn social media into a powerful tool for measurable success.

  • High-touch account collaboration & management

  • Audience and customer research

  • Visual brand curation & planning

  • Beautiful custom graphics and carousels

  • Daily Instagram, Facebook, TikTok posts & Stories

  • Hyper-targeted follower growth using in-app boosted posts

  • Daily community management and engagement

  • Monthly progress/collaboration meetings

  • In-depth analytics report and optimization recommendations

  • "Over 100k Followers Last Year"

    “We’ve been working with Hello Media for 2 and a half years and from the start they made us feel heard and seen. They really want to help us find our niche on social media and showcase our value. The expertise they bring to the table is always wonderful. They don’t just create content, they help with a complete plan and strategy that I didn't have in place before and help us to think about the bigger picture and out of the box ideas for growth. Since working together, I’ve noticed consistent growth with over 100k new followers last year and enhanced engagement from our followers. It feels like they’re an extension of the team.”

    - Neelee T.

  • "It’s rare to find a social media team that truly understands a brand at such a deep level."

    “Hello Media carried our accounts with so much care and creativity, making the process effortless on our end. It’s rare to find a social media team that truly understands a brand at such a deep level, and they exceeded our expectations in every way. The entire Hello Media team is professional, organized, and incredibly kind. Their content strategy, visuals, and execution were all top-notch, and they made the process seamless for us. If you’re looking for a team that genuinely cares and puts in the effort to make your brand shine, Hello Media is an amazing choice!”

    - Victoria B.

  • "Hello Media has exceeded my expectations."

    “Hello Media has exceeded my expectations. They excel with excellent communication and professionalism. They have brought a fresh and much needed new perspective to our brand. They clearly have a strong sense of current trends, while understanding the importance of timelessness.”

    - Jillian P.

  • "I've noticed a big uptick in inquiries directly from Instagram."

    “Working with Hello Media has been a dream. They make the content creation process absolutely seamless. I have also noticed a big uptick in inquiries directly from Instagram. Couldn't ask for a better marketing team!”

  • "They have exponentially helped our business grow"

    “Hello Media has been absolutely amazing to work with! They have exponentially helped our business and brand grow on social platforms. They learned our brand’s voice, design, and vision extremely fast and have completely exceeded all expectations. I will be forever grateful for them! If you are looking for a marketing agency... Hello Media is your team!”

    - Emily M

  • "They are always bringing fresh and new ideas to the table."

    The Hello Media team has been a huge help on all my content marketing efforts. From super on brand Instagram posts to coordinating blogs and emails going out to my clients they have really taken a ton of my plate. They communicate effortlessly and on time and they really get my brand and tone of voice and are always bringing fresh and new ideas to the table.

    - Kaila P.

  • "They know exactly how to craft and execute the perfect strategy."

    Working with Hello Media has been incredible! Tricia and her team are incredibly strategic with social media and know exactly how to craft and execute the perfect strategy for my business and unique market. Plus, they're so professional, friendly, and always deliver above and beyond! I absolutely recommend them to anyone looking for support with social media management!

    - Emily H

  • "Hello Media is The Best of The Best"

    “The Hello Media team is amazing to work with. They are extremely professional but also have a very easy going and easy to communicate with nature. They have transformed my social media into more than I could imagine!”

    Sarah H.

Why Hello Media?

Not to sound harsh, but the social media industry has become flooded with people who claim to know it all.

Brands are investing their hard earned money into gurus who are loud about a one-size-fits-all approach to social media, and we're not here to promote that. We’re guessing you’ve heard something along these lines recently:

  • Post every single day

  • You must be on reels and tiktok

  • Paid ads are the only way to grow anymore

  • Use a CTA!

  • All you need is 5 content pillars and you have a content strategy

That is all good and well, but we’re here to help you avoid the shiny objects. We know that you need a plan that’s strategically curated to fit your unique business goals. Our method for building and launching content strategies for brands has been repeatedly proven and the tactics we fortify them with drive results like brand growth, consumer engagement, and higher customer lifetime values.

WE GO ABOVE AND BEYOND TO MAKE SURE OUR WORK EXCEEDS THE RESULTS YOU’RE LOOKING FOR - NO BS.

This all started with one mission - do it differently.

Hello, I’m Tricia! I founded Hello Media nearly 8 years ago, and I know firsthand how hard it is to find an agency that’s honest, strategic, and actually gets results.

Too many brands pour time, money, and trust into marketing that never moves the needle. That’s why I started Hello Media: to create a marketing partner that cares as much about strategy and long-term success as the people behind the brand.

While we work with brands across the country, from New York to LA to Vancouver, Charlotte is home. We know this market. We know the people. We know how to blend national-level strategy with a local-first mindset.

Today, our team includes expert strategists, designers, copywriters, creators, and social media managers who are obsessed with what they do. We’re nimble, creative, collaborative - and we don’t do fluff. Just the stuff that actually grows your business.

If you’re looking for a partner who brings big-agency expertise with small-agency care, you’re in the right place.

Let’s build something real together.

Ready to transform your business with social media marketing?