
Full service social media & creative agency in Charlotte, NC
Hello Media is a leading social media & content marketing company helping brands use social media to find, connect, and convert audiences into followers, clients, and customers.
WHAT WE DO
We don’t just create content to fill grids. We create to build brands.
We combine high-impact strategy with full-scale content creation, producing the kind of work that moves people and your bottom line.
Content Creation
From stunning product photography and scroll-stopping ad creatives to polished emails, graphics, and compelling copy, we take content creation off your plate. Every piece of content is designed to reflect your brand and drive real results.
WHAT WE MANAGE:
Monthly or Quarterly Shoots In-House or On Location
Shot list
Mood Board
Edited Gallery
Sourcing models & props as needed
Reels/TikTok Video Creation + Editing
Don’t ever edit or think about editing a reel again. Let an expert do it for you.
Social Media Advertising
We develop a clear and concise ad strategy for your business.
We target your exact demographic based on the platform's unique targeting capabilities beyond location, age, and interests.
Professionally designed ads targeted to those interested in your business to increase your reach, engagement, and conversions.
Account monitoring and monthly reporting.
We constantly keep an eye on your campaigns so we can identify low-performing ads and optimize for the best results.
Social Media Management & Growth
We craft data-driven, creative plans that align with your goals, empowering your team to turn social media into a powerful tool for measurable success.
High-touch account collaboration & management
Audience and customer research
Visual brand curation & planning
Beautiful custom graphics and carousels
Daily Instagram, Facebook, TikTok posts & Stories
Hyper-targeted follower growth using in-app boosted posts
Daily community management and engagement
Monthly progress/collaboration meetings
In-depth analytics report and optimization recommendations
Interested? Here’s how it works
1. CHECK US OUT.
Take some time to view our services and determine what your brand needs. If you’re not sure, we can help you. Book a Free Discovery Call.
2. CONTACT US.
Fill out our form under “hire us.” Your success is our success. We love all businesses, but we want to ensure that we’re confident we can deliver results before partnering with you. Our team will reach out to you within 48 hours to book a Discovery Call.
3. DISCOVERY CALL & PROPOSAL
After our Discovery Call, we’ll send over a custom proposal that features your tailored options. Once the contract is signed and the first invoice gets paid, your full onboarding process will begin!
Content Photography Portfolio
Frequently Asked Questions
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We offer a variety of packages designed to meet your unique needs. Need something more tailored? We’re happy to customize options just for you! . Click the button below to complete the form, and we will send over detailed pricing and package information.
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Once the initial paperwork is completed, the next step is filling out our detailed brand and business questionnaire. This helps us understand everything we need to know about your business. After that, we’ll hop on a kickoff call to align on strategy, set expectations, and ensure we’re all on the same page. From there, our team hits the ground running.
Here’s how the process flows:
1. Drafting Your Content: Within 2-4 week, we’ll create the first draft of your social media posts and feed layout.
2. Feedback & Revisions: You’ll review the draft and provide feedback. We allow up to two rounds of revisions to make sure the visuals perfectly match your vision.
3. Finalization: Once we have your feedback on both visuals and copy, we’ll finalize your content calendar. We start each partnership planning content on a weekly basis, to ensure we’re on the same page. If applicable, we may start planning bi-weekly content, but never more than that - to accommodate the timely platform and algorithm changes and your business news, events, and promotions.
4. Posting & Management: After approval, we’ll and begin posting on your behalf. Throughout the month, we’ll stay in touch to answer questions, make adjustments, and collaborate on ideas.
5. Ongoing Communication: We believe that proactive communication is the key to success. That’s why we’ll stay connected with you through your private Slack channel, where collaboration happens in real time. Whether it’s updates on performance, brainstorming ideas, or ensuring we’re aligned with your goals, our team will keep you in the loop every step of the way. We’re here to make sure your questions are answered, your vision is clear, and your strategy is always moving forward.
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The more assets and direction you provide, the more opportunities we have to create truly standout social media content. We encourage you to compile and share your branding guidelines, logos, images, videos, and any UGC content.
Don’t have all the visuals yet? No worries! We can create them for you. Just remember, the fewer assets and direction you provide, the more creative freedom we’ll take. Keep this in mind, as it may influence the time required for revisions if the final result differs from your initial vision.
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We don’t lock you into any long term contracts. We are a 4 month commitment to start, then month to month. 4 months gives us enough time to get ramped up, find what works, what doesn’t work, and optimize and adjust for best results. We offer discounts for six and twelve month contracts - we greatly appreciate our long-term clients who are willing to trust the process!
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We aren't here to play it safe. We're here to get you results. Our clients know that they need to step outside of their comfort zones once in awhile.
If you are ready to build a long-lasting partnership with Hello Media, ensure you possess the following qualities:You or someone on your team has time to dedicate to collaborating with our team.
You can provide us with consistent, quality monthly content or you’re willing to invest in our content creation.
Your business doesn’t rely 100% on the success of your social media.
You’re willing to trust the process. Your results will not happen overnight - nor will they likely happen within a couple of months. Our clients hired us for a reason, and those that trust the process and give it the appropriate time are the ones who see the best results. We can't make magic happen. We CAN make the most out of the resources available, but if you're only posting on one platform 3x/week, our clients know to expect slower growth.
Our best clients are the ones who are excited to collaborate, are willing to invest in all the right places, and most importantly? They understand that social media is only ONE piece of their marketing puzzle.